Terms and Conditions

These Terms of Service (the "Terms") govern your use of the Clinic's services, website and member portal. By registering as a member you accept the Terms in their entirety.

"Member" means the natural person who has registered an account with the Clinic. "Services" means the treatments, packages and experiences offered by the Clinic. "Package" means the pre-defined combinations of treatments available for purchase by the Member.

The Clinic offers wellness- and recovery-oriented treatments in areas including hyperbaric oxygen therapy (HBOT), cryotherapy, red light therapy and electromagnetic muscle stimulation (X-Tone).

The Services are non-medical. The Clinic does not provide health and medical care within the meaning of the Swedish Patient Safety Act (Patientsäkerhetslagen 2010:659) and is not a substitute for medical advice, diagnosis or treatment. The Member is responsible for consulting licensed medical professionals in the event of health issues.

Membership is available only by personal invitation from the Clinic. Registration of an account requires:

• A valid invitation code
• That the Member has attained the age of 18
• Accurate personal and contact details
• Acceptance of these Terms, the Privacy Policy and the Non-Disclosure Agreement

The Member is obliged to keep their account details up to date and to protect their login credentials. Accounts are personal and may not be transferred or shared.

Current prices are stated on the Clinic's website and package pages. All prices are in Swedish kronor (SEK) and include VAT.

One-off packages: are paid in advance. Access and credits are issued immediately upon completed payment.

Subscription packages: are charged monthly in advance from the date of purchase. The subscription renews automatically unless the Member cancels at least one (1) day before the next billing date.

Payments are processed through our payment partner Stripe. The Clinic does not have direct access to the Member's card details.

For distance purchases, consumers normally have a fourteen (14) day right of withdrawal under the Swedish Act on Distance Contracts and Off-Premises Contracts (Lag 2005:59 om distansavtal och avtal utanför affärslokaler).

Exception: The right of withdrawal expires when the Member has begun the performance of the service (e.g. completed their first treatment) and has expressly consented to the service commencing during the withdrawal period.

To exercise the right of withdrawal, the Member must notify the Clinic in writing by email before the withdrawal period expires.

The Member books treatments via the member portal subject to availability. A booking becomes binding when confirmation has been sent. Certain packages include pre-booking of multiple sessions at the time of purchase; remaining sessions can be booked later within the validity period of the package.

Credits and packages have a specified validity period as stated on the Member's credit page. Unused credits expire at the end of the validity period and are not refunded in cash.

The Member may cancel a booked treatment up to twenty-four (24) hours before the scheduled session without losing the credit.

For cancellations made later than twenty-four (24) hours before the session, the credit will not be refunded. This is because the Clinic has by then already reserved treatment rooms and resources for the Member.

In the event of illness or injury preventing the booked treatment, contact the Clinic as soon as possible. The Clinic may grant exceptions to the twenty-four-hour rule in such cases.

If the Clinic needs to cancel a confirmed booking — for example due to unforeseen circumstances, public holidays or emergencies — the Member will be notified promptly and offered a new time or a returned credit.

The Clinic's closure days are published in the member portal.

The Member's responsibility: The Member is responsible for informing the Clinic of health conditions, allergies, medications or other circumstances that may affect the safety of treatment. Health information can be submitted in the member portal.

Contraindications: Certain treatments are unsuitable for specific health conditions (e.g. pregnancy, certain cardiac conditions, claustrophobia for HBOT). The Member is responsible for consulting licensed medical professionals in case of doubt.

Limitation of liability: The Clinic is not liable for damages arising from the Member's failure to provide accurate health information or to follow the Clinic's instructions. The Clinic's total liability to the Member is limited to the amount paid by the Member during the preceding twelve (12) months.

The limitation of liability does not affect the consumer's rights under the Swedish Consumer Services Act (Konsumenttjänstlagen 1985:716) or other mandatory legislation.

The Member undertakes to:

• Provide accurate information and keep it up to date
• Not disclose confidential information in accordance with the Non-Disclosure Agreement
• Respect the Clinic's premises, staff and other members
• Arrive on time for booked sessions
• Not forward their invitation code or login credentials

If the Member is dissatisfied with a service or experiences a fault, a complaint must be made in writing within a reasonable time of the fault being discovered, normally within two (2) months.

For disputes that cannot be resolved directly with the Clinic, the Member may refer the matter to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) or to the public courts.

The Member may terminate their membership at any time by contacting the Clinic. Upon termination, the Member retains access to unused credits within their validity period.

The Clinic reserves the right to terminate a membership in the event of serious breach of the Terms, the Non-Disclosure Agreement or where the Member's conduct is unacceptable.

The Clinic is not liable for delays or non-performance caused by circumstances beyond its reasonable control, such as natural disasters, pandemics, strikes, government actions or disruptions to electricity, water or communications networks.

The Clinic reserves the right to change these Terms. For material changes, the Member will be notified by email at least thirty (30) days before the changes take effect.

Continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.

The Clinic's processing of the Member's personal data is governed by our Privacy Policy.

The Member has entered into a separate Non-Disclosure Agreement with the Clinic governing the handling of confidential information.

These Terms are governed by Swedish law. Disputes arising from the Terms shall in the first instance be resolved through dialogue between the parties. If that is not possible, the dispute shall be settled by the public courts with Stockholm District Court (Stockholms tingsrätt) as court of first instance, or — in consumer matters — by the Swedish National Board for Consumer Disputes (ARN).

For questions about these Terms, complaints, the right of withdrawal, termination of membership or other matters, please contact us at contact@theclinicstockholm.com.

LEJONKLINIKEN AB
Lützengatan 9 b, 115 20 Stockholm, Sweden
Company registration number 556857-9733 · VAT SE556857973301

LEJONKLINIKEN AB (Swedish company registration number 556857-9733, VAT SE556857973301), with its registered office at Lützengatan 9 b, 115 20 Stockholm, Sweden, is the data controller for the personal data processed via this member portal. The company operates under the brand name "The Clinic".

When you register as a member, we store the following information:

• Name, email address and telephone number
• Address details (street, postal code, city, country)
• Date of birth and gender
• Swedish personal identity number (if you choose to provide it)
• Emergency contact (name, phone, relationship)
• Health declaration — structured information about your state of health (pregnancy, heart conditions, pacemakers, epilepsy, allergies, etc.). Required before purchase and renewed at least every twelve (12) months. Processed under GDPR Art. 9 (special categories) on the basis of your explicit consent.
• Booking history and purchases
• Any notes recorded by clinic practitioners

• To administer your membership
• To manage bookings and reminders
• To process payments and invoices
• To contact you if something affects your booking
• To comply with the Swedish Accounting Act (Bokföringslagen) and other applicable Swedish law

We retain your personal data for as long as you remain an active member. When your membership ends, personal data is deleted or anonymised within twelve (12) months, with the exception of data that must be retained under the Swedish Accounting Act (seven (7) years).

The Clinic uses only strictly necessary cookies:

• Login session (Supabase) — keeps you signed in
• Payment security (Stripe) — during checkout

We use no tracking cookies, marketing cookies or third-party advertising cookies.

We share data with the following service providers who process data on our behalf:

• Supabase (database and authentication) — EU
• Stripe (payment processing) — Ireland
• Resend (transactional email) — EU
• Vercel (website hosting) — global

We never sell or share your data with advertisers or other third parties for marketing purposes.

Under the GDPR you have the following rights:

• Right of access — you may at any time request a copy of your personal data
• Right to rectification — you may correct inaccurate data directly in your profile or by contacting us
• Right to erasure — you may request deletion of your account
• Right to data portability — you may request an export file of your data
• Right to object — you may opt out of marketing communications
• Right to lodge a complaint — you may lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY)

To exercise any of your rights, or for questions about how we handle your data, please contact us at contact@theclinicstockholm.com.

Data controller: LEJONKLINIKEN AB
Lützengatan 9 b, 115 20 Stockholm, Sweden
Company registration number 556857-9733

The Clinic is an exclusive, invite-only practice offering bespoke longevity and performance-enhancing protocols. The Clinic's methodology, pricing and member data represent significant business assets that must be protected against unauthorised disclosure.

"Confidential Information" means all non-publicly-known information that the Member becomes aware of through their membership, including but not limited to:

• Treatment protocols, session structures and recommendations
• Pricing, package structures and discounts
• The Clinic's methodology, processes and routines
• The identity of other members and their treatment choices
• Information about equipment, suppliers and partnerships
• Interior design and layout of the premises
• Business plans, strategies and communications from the Clinic

The Member undertakes to:

• Not disclose Confidential Information to any third party, whether orally, in writing, on social media or by any other means
• Not use Confidential Information for any purpose other than the Member's own membership with the Clinic
• Not photograph, film or record on the Clinic's premises or during treatment without the express written consent of the Clinic
• Not reproduce or imitate the Clinic's protocols, pricing or methodology in their own or any other business
• Treat Confidential Information with the same care as their own business information, and in any event with a reasonable level of care

The confidentiality undertaking does not apply to information that:

• Was generally known prior to the time of the membership
• Becomes generally known without the Member's involvement or breach of this agreement
• Constitutes general medical or scientific knowledge
• Must be disclosed pursuant to binding law or court order (in such cases the Member shall promptly inform the Clinic)

The confidentiality undertaking is effective from the moment the Member accepts this agreement and continues for the duration of the membership and for a further five (5) years after the membership has ended for any reason whatsoever.

In the event of breach of this agreement, the Clinic has the right to:

• Terminate the membership with immediate effect without refund of remaining packages or credits
• Claim damages for the actual loss suffered
• Apply to court for an injunction against continued disclosure

The Member acknowledges that Confidential Information has such economic value to the Clinic that breach may give rise to substantial damages claims.

Written form: Amendments to this agreement must be in writing to be valid.

Invalidity: If any part of the agreement is found to be invalid, this does not affect the remaining provisions.

Assignment: The Member may not assign their rights or obligations under this agreement to any other party.

This agreement is governed by Swedish law. Disputes arising from the agreement shall be settled by the public courts with Stockholm District Court (Stockholms tingsrätt) as court of first instance.

For questions about this Non-Disclosure Agreement, please contact the Clinic at contact@theclinicstockholm.com.